Effective Date: April 9, 2025

At Los Primos Plumbing, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide through our website.
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1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, phone number, email address, and mailing address submitted through forms.
• Usage Data: IP address, browser type, device information, pages visited, and time spent on the site.
• Call Tracking Data: Calls to our business may be recorded for quality assurance and training purposes. By calling our number, you consent to the recording and possible sharing of the call with trusted third-party providers.
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2. How We Use Your Information
We use your information to:
• Respond to your service inquiries or estimates.
• Schedule and confirm appointments.
• Improve our website and customer experience.
• Send relevant communications (only if you opt in).
• Ensure call quality and operational efficiency.
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3. Sharing Your Information
We do not sell your personal information. We may share it with:
• Trusted service providers who help us operate our website, manage appointments, or analyze traffic.
• Third-party platforms (like CallRail or Google Analytics) for performance tracking and advertising services.
• Legal authorities when required to comply with the law or protect our rights.
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4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and collect analytics data. You can choose to disable cookies through your browser settings.
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5. Your Rights
You have the right to:
• Access, update, or delete your personal data.
• Opt out of communications at any time.
• Request details about the data we collect and how we use it.
To exercise any of these rights, please contact us at:
📧 lpplumbingteam@gmail.com
📞 (562) 550-9099
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6. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access or disclosure.
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7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the revised effective date.
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8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Los Primos Plumbing
420 N Marian St, La Habra, California
📧 lpplumbingteam@gmail.com
📞 (562) 550-9099